Do you have any suggestions, wishes or complaints regarding DB passenger transportation in general? Please call +49 (0) 30 297 0 and speak personally with one of our agents. If you have any questions or suggestions regarding this DB Group website, please contact konzernportal@deutschebahn.com. The second previous logo of Deutsche Bahn under the name Deutsche Bundesbahn was used from 10 October 1946 to 31 December 1993. If you object to decisions on air passenger rights, please address such an objection to the body that made the decision. Please address general complaints about DB Fernverkehr to: DB Fernverkehr AG Customer Dialogue P.O. Box 10 06 13 96058 Bamberg General complaints about DB Regio should be addressed to: DB Regio AG Customer Dialogue P.O. Box 10 06 07 96058 Bamberg Other contact options: Contact If you are not satisfied with the handling of your complaint, please contact: Schlichtungsstelle für den öffentlichen Personenverkehr e.V. (söp), Fasanenstraße 81, 10623 Berlin, E-Mail: kontakt@soep-online.de, www.soep-online.de, Tel.: +49 (0) 30 644 99 33-0, Fax: +49 (0) 30 644 99 33-10 The national bodies responsible for the enforcement of passenger rights are the railway supervisory authorities of the Länder and the Body Eisenbahn-Bundesamt for passenger rights Heinemannstr. 6 D-53175 Bonn Telephone: +49 (0) 228 30795-400 E-Mail: fahrgastrechte@eba.bund.de, www.eba.bund.de Other addresses of the arbitration chambers for passenger rights can be found at www.bahn.de/fahrgastrechte, www.fahrgastrechte.info or www.busse-bahnen.de.
Last updated: March 2016 These passenger rights apply only to rail transport. This includes all trains, from the S-Bahn to the ICE, but not subways and trams. Passenger rights also apply to IC bus routes operated by DB Fernverkehr AG. Additional regulations may apply to journeys in transport associations and where regional fares apply. Passenger rights are limited to claims that relate directly to a delayed or cancelled train. Late arrival on a date, for example, does not give rise to compensation under the contract of carriage. Railway undertakings involved in transport and listed on www.bahn.de/fahrgastrechte or www.fahrgastrechte.info shall be jointly and severally liable for claims for compensation, reimbursement and reimbursement of expenses submitted by passengers, provided that only a transport contract has been concluded for the transport service. We also use the email address you provided to us when you registered or due to contractual obligations (e.g.
booking a digital ticket) to inform you electronically (in particular by email and push notifications) about similar products or services we offer. You can revoke your consent to the future commercial processing of your data at any time. You can submit your objection via the objection link in any e-mail received for this purpose or by e-mail to p.d-datenschutz@deutschebahn.com (advertising objection). The third and former logo of Deutsche Bahn under the name Deutsche Reichsbahn was used from 30 August 1924 to 31 December 1993. This logo was used until April 27, 1945, with the logo of 1920. While the railway network in Germany dates back to 1835, when the first tracks were laid on a 6 km (3.7 mile) line between Nuremberg and Fürth, Deutsche Bahn was a relatively new development in the history of German railways. On 1 January 1994, Deutsche Reichsbahn and Deutsche Bundesbahn were merged into a single company, becoming Deutsche Bahn. At the same time, Deutsche Bahn adopted its current logo and abbreviation DB. Kurt Weidemann modernized the logo and typographer Erik Spiekermann designed a new corporate font called DB Type. When Deutsche Bahn was founded in January 1994, it became a joint-stock company and was to operate the railways of the former East and West Germany after unification in October 1990 as the only unified and private company.
[11] There are three major periods of development of this unified German railway: its origin, its early years (1994-1999) and the period from 1999 to the present day. In a statement issued following a recent investigation, the Bundeskartellamt said DB is a powerful mobility platform with its online platform bahn.de and DB Navigator app. In addition to selling its own tickets, it offers combinations of different modes of transport and also sells third-party tickets for more than 50 transport associations. In 2014, Thessaloniki`s Jewish community demanded that Deutsche Bahn, the successor to Deutsche Reichsbahn, compensate the heirs of Greek Holocaust victims in Thessaloniki for the train tickets they had to pay for their deportation from Thessaloniki to Auschwitz and Treblinka between March and August 1943. [17] [18] State Railroads are fighting the antitrust authority`s preliminary findings that they wrongly refuse to pass on information or pass discounts on competing websites. Full compliance with the antitrust bureau`s position “would be illegal,” Deutsche Bahn said in its legal defense against the authority, adding that the company depended only on its own distribution “for efficiency reasons.” “This industrial action is obviously more about legal and political issues than about finding solutions for good working conditions at the bargaining table,” the company said in a statement after filing the appeal. DBAG was originally based in Frankfurt am Main, but in 1996 it moved to Potsdamer Platz in central Berlin, where it occupies a 26-story office tower by Helmut Jahn at the eastern end of the Sony Center called Bahntower. As the lease was due to expire in 2010, DB had announced that it would move to Berlin Central Station, and in 2007 a proposal for a new headquarters of 3XN Architects won an architectural competition, in which Foster + Partners, Dominique Perrault and Auer + Weber also participated. [12] However, these plans were suspended due to the 2008 financial crisis and Bahntower`s lease was extended. [13] Construction of the new headquarters began in 2017 under the title “Berlin Cube” according to 3XN`s plans.