I can imagine that someone with a legal background can go into more detail and technical details. You might be wondering why this is the only review site that displays all the negative reviews – spend 15 minutes checking Zoominfo reviews on G2, and it`s clear that they pay for thousands of fake reviews if they`re not generated by bots. Some of the reviewers don`t even exchange instructions/templates. Attached image You can also see that reviews are fake by: the same phrases repeated over and over again, inaccurate information (several reviewers simply call it Zoom), bad and broken English over and over again, and the fact that almost EVERY positive review has an invitation source from the seller. Biological evaluator? They all give it 1 star. This is a ploy devised by Zoominfo to hide legitimate 1-star reviews. This company is so fraudulent and a total scam. It is illegal to pay or produce false reviews in order to mislead consumers. Accessories for sitejabbers for apparently a much stricter qualification to eliminate fake reviews. We should report them all to the FTC.
I thought it was illegal, but I don`t think it applies to this company. So if they are willing to break the law, what does that say about their operations as a whole? Unethical business practices, the likes of which I have never seen before, to lock you into your contract forever. First, their account manager sold us the “full version” of Zoominfo, only to make us realize that all the European data was missing and forced us to pay an additional $7,000 for it. The data for Europe are not even good; We received almost no return on the expensive investment we made on the platform, so our sales team decided not to renew. However, Zoominfo`s contract is fishy and sneaks into the contract in a tiny auto-renewal clause. You will not hear from them after you register until your “unsubscribe window” for the contract expires. We have tried to terminate our contract with 45 days` notice, but they claim that this is not possible and that we need to extend another year because the notice period is 60 days. Your representatives harass you, call you five times a day to force renewal, and threaten lawsuits and debt collectors.
We are a company based in Europe, and the European Union considers this practice to be “unfair contractual clauses” and such lock-in clauses cannot be enforced as in the United States, but Zoominfo constantly sends legal threats and harasses our sales representatives and constantly calls the office with more threats. Now we have a debt collection company hired by Zoominfo, which threatens us with legal action in every US state (far beyond our corporate jurisdiction) and claims that they will even include claims involving the US Embassy in this case. If you`re thinking about using this software, read what The Bear Cave posted about their shady business, do yourself a favor, and look for more ethical competitors than this big sales scam called Zoominfo. I know it`s legal, but my question is how they work legally, what they`re doing is obviously selling people`s personal data in disguise. But when it comes to Lusha, I ask myself the same question about how legal they are. I heard that they use Trojans, hacked computers, fake identities, etc. But for their part, the main source of data comes from their trading partners and publicly available sources. It seems to be a bit phishy.
If I did, people would immediately report me and I would be in trouble, how do these guys legally do it on such a large scale? This company illegally obtained my personal business email address and put it on a paid mailing list – even though they claimed they didn`t – when I emailed them to complain, their sales rep tried to sell me their services, no response from their support team – THEN I GOT SPAM FROM ZOOMINFO! Signed a one-year contract with ZoomInfo valued at $15,000. Your product has not generated new customers; We were not interested in renewal. After the end of the contract year, they demanded $95,000 for months under threat of a trade secret theft lawsuit, until they finally gave up and walked away (after we charged legal fees on their repeated claims). ZoomInfo only uses legal methods, they collect data that is available to everyone. They do not collect any personal data. They are 100% legal. We are not allowed to use Lusha in my company as they collect data illegally. However, we do use zoom information, so I have to assume that zoom information is pretty safe and legal! The system is very expensive and the accuracy of the data is not the best.
Those are really my only two complaints. Although they are large, you will find the same data problems with all the providers you go to, regardless of their claims. Some will be better than others, but they will be lacking in other areas. They have a lot of my personal information that I didn`t give. I cannot reach them to find out where they got the information from, and they will not delete it. One of ZoomInfo`s products is its extensive contact database, which allows customers to search for the email addresses and phone numbers of specific people. ZoomInfo collects this contact information through its “contributor network” from users of its free community edition, as well as “many of our paying customers,” according to the filing. The submission states: “Our information will be kept up to date in real time.” I became aware of this site when it listed someone we had never heard of as the “restaurant manager” of one of our outlets – a position that doesn`t even exist. In addition, several cases of employees who have not been with the company for several years have been identified. Despite repeated attempts, there has been little to no contact from ZoomInfo and no effort to fix bugs.
As such, this website is a joke as a source of information – you`d have better luck with a 5-year-old Yellow Pages. Ultimately, this could result in less valuable data, with “a decline in participation in our contributory network or an increase in withdrawal rates detracting from the depth, breadth and accuracy of our platform,” the submission adds. If you wish to comment on this article, you must register. ZoomInfo also collects information from integration with its own customers` customer relationship management (CRM) systems, the submission adds. Just as ad networks build all their fancy things, you have the first part you collect with a vague semblance of consent and third parties someone else has collected. Crush it together and voila. I accept the Terms of Use and Privacy Policy I understand that I receive a free subscription to ZoomInfo Community Edition in exchange for downloading and installing the ZoomInfo Community application, which includes, among other things, sharing my business contacts as well as headers and signature blocks from my Outlook or any other email application. Place campaigns in front of the people and businesses that matter most Completely useless, there is a company with a similar name in another country and they have a number of employees listed as under my company with email addresses supposedly under my domain. It took a month to hear from them, then they said they would fix it immediately, it`s 2 weeks later and there`s another bad employee. I`m sure it`s just a few people who have a waiter in their basement somewhere! ZoomInfo combines the world`s most comprehensive enterprise database with best-in-class technology to drive your go-to-market strategy from start to finish, providing an accurate 360-degree view of customers, prospects and opportunities. We`ve found ZoomInfo moderately useful for launching a wider network of potential leads, but we`re baffled that they`re trying to force us to auto-renew – and that`s 37% more than the fee we originally paid.
Seems borderline unethical, but certainly not a friendly organization. I hired this company for lead generation. After using them for about 9 months, I called them and explained that I didn`t want to use their services anymore as I couldn`t even reach 1 client! I also sent them an email notification of my intention not to renew with them, but they told me I was 1 day late on the 60 day notice period! I asked for call logs and records to prove that I had given my cancellation on time, but now they refuse to send me this information. It`s a bunch of scammers! Many other companies collect or build products in addition to the contents of users` inboxes.